The free TV company was not sure what to do with children’s data

When we went live at 04:00 on Monday morning, an old draft version of the privacy policy was uploaded. The correct and final version exists in the app today, as it has been since launch, for anyone to see and download when they complete their registration.

The questions posed in the document between our developer team and our privacy legal counsel seem a bit out of context. The issue raised was a two-part technical question related to timing and whether or not it was possible that we were in possession of this type of data.

The team didn’t know how much time we had to delete data we inadvertently captured about children under the age of 13. The term ‘as soon as possible’ included in the draft language seemed vague and indeterminate and needed further clarification from a technical point of view.

Second, and more to the point, our developer team also did not believe it was possible that we would ever be able to capture personal data from anyone under the age of 13, as the data we collect at the beginning of the process is shared transparently by adults only over 18 years of age who sign up. Minors are not allowed to register.

Because all the data we collect in our survey (data about brands people like, demographics of favorite sports teams, etc.) is self-reported, unlike other TV manufacturers who use third-party services to provide personal data to the household without compensating the consumer, it was believed that the whole section was probably not accurate and we should find another way to go about it more clearly.

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